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Groups

A group is a set of people on your team with one address, like a group in Outlook: design@acme.com reaches everyone in the Design team. People find groups in webmail's Contacts, and type @ and the group's name to mention everyone on it at once.

Groups are mailing lists marked as groups, so they have everything lists have: members inside and outside the team, moderators, who may post, and held posts.

Making a group

In the team manager, on the team page, Mailing lists → Add list:

  1. Give it an address on one of your domains and a name (the name is what people see and type after @).
  2. Tick A group.
  3. Choose Distribution (posts arrive as sent, from the author) and, usually, Who may post: the tenant's mailboxes and members.
  4. Add its members on the list's page.

An existing list becomes a group by ticking A group on its page.

From the command line:

corpsuite list add acme address=design@acme.com name="Design team" kind=distribution whoCanPost=team group:=true
corpsuite list set design@acme.com group:=true
corpsuite list member add design@acme.com amy@acme.com

Writing to everyone in a group

Mentioning a group

Mentioning a group (as @Design team) counts as mentioning each of its members: the message shows in their Mentions view, like a mention of them by name. Only people on the group are marked; mentioning a group in a message to someone not on it does not mark them.

Who sees a group

Everyone on the team sees the team's groups while the team's directory is on (Features and sharing in the team manager). With the directory off, people see only the groups they are on. Other teams never see them.

Good to know